My cellular phone(quite new) died. I took it in and was explained to a whole new 1 will be requested and would get there in two times. I waited each week and returned to the store only to generally be told it experienced not been purchased.
The truth that I had for making twenty mobile phone calls and stop by your company store to NOT get this data is not really what exactly I'd personally take into account ideal or anything that remotely customer service.
March 18, 2014 at 4:11 pm I went to some store in Capitol Heights, MD and Just about the exact same point take place to myself and my cousin but we purchased the phone on Sunday and returned it on Monday. The Clerk was generating an array of excuses not to reimburse me my a refund, even stating which the box the cell phone came in was harmed and which the charger wasn’t from the box any more.
Maybe if the CS reps would quit looking through the scripts though I am talking they may truly listen to the challenge and fix it.
There was a lady in front of me trying to fork out her bill. She was incredibly aged and frail and experienced some questions on how she will fork out her and Monthly bill and get her assistance turned back on. She explained that her partner was dying of cancer and that they wanted the cellphone for unexpected emergency functions. She ONLY planned to pay the Monthly bill even so the counter human being was extremely rude and ambivalent to her desires and held yessing her on anything she mentioned.
00three periods charged and my cell phone however is off I went again and they didn’t want to assist me they said it’s not the procedure it’s my lender !my financial institution didn’t acquire The cash my mobile phone’s been off for 4days I can’t get customer support I’ve been with metro since it to start with open up This can be how I get addressed quite undesirable I’m hunting into A further services metro much better return my dollars#!#
I are with out a cellular phone for a couple of days now and my partner is outside of state on organization. I feel that this cashier was only looking to make a market as an alternative to assisting me. This can be the next time in many years which i come to feel as if my expertise with Metro PCS continues to be unsatisfying. At this time I'm a very unhappy buyer. I'm definitely contemplating switching phone providers being which i have been spending insurance policies I cant use, as well as the cashier had the nerve to inform me if I purchased a cheap mobile phone for the time being it could cancel out up grade.. So she only still left me with the selection to purchase the telephone that was a hundred sixty five.00 which i do not need, And that i just compensated my cellular phone Invoice on May perhaps 11, 2017.
April 24, 2014 at 3:06 pm I bought my cell phone and began my services on February three, 2014. In March I designed my payment about the third After i get my social stability disability. My support was turned off because the folks in the store at BabXXXX and Huebner Rd. in San Antonio, Tx 78240 explained to me that paying one working day later must’t generate a difference, but Obviousely it does. Then they advised me I could alter the payment date on the net, which I did. Then on March third my provider was turned off Once more. Additionally they had my pin quantity and my protection query Erroneous. I just obtained these difficulties set today. When I told them they necessary to alter the because of date to the proper day – the 3rd of on a monthly basis, they explained to me there could be a Five Greenback rate to do this.
So I was likely to buy a new cellphone, the Galaxy a little something or Yet another, I don’t don't forget the model, but the store supervisor advised me that it absolutely was head and shoulders previously mentioned what I used to be working with now. Granted, my phone is about 2 decades outdated and was starting to die. OK, so I asked the younger Woman to please transfer all of my contacts and images to The brand new mobile phone. She looked at me and gave a giant sigh like I had Go Here been asking to borrow a hundred bucks. She then looked at me and explained why are you presently switching telephones, especially to this telephone. I spelled out the supervisor advised me it was a significantly better cellular phone than what I'd and he or she threw her hands up within the air and said what ever, it’s your telephone.
Central Sq. After i’m in Central Square Cambridge them it plays just how its supposed to Participate in without the need of these Central Sq. it stops enjoying. And I need to obtain this issue solved because am paying for the support my telephone number is 857-939-6663
Due to this fact I have blocked any cellphone Make contact with from Metro PCS in my cellphone. Also Consequently, I won't ever subscribe together with your assistance. No likelihood in hell.
This could get deleted but I hope not simply because I'm hoping to avoid wasting Other individuals from this working experience….Currently I went to an area purple prepaid cellular phone spot and virtually was Practically assaulted as a consequence of their error. Once i to start with went there, that they had music fiddling with cuss words and phrases and have been cussing by themselves. (I'd my four and a couple of yr previous with me) They ended up eating greasy hen whilst activating my cell phone. That incident, I brushed off… (stupid me, I understand) This time, there was a concern with my cell phone (no human error located) so they requested a completely new one. If the cellular phone did not are available in (when explained to it will) they did not notify me at the key selection (the Doing the job line). In addition they wanted to cost an activation cost for one thing now activated.
I demanded to find out where another two,000 moreover shots ended up and requested in which my authentic SD card was. I opened the new cellphone and found he had not put the SD card back again within the cellular phone. He ran on the back office grabbed a SD card and put it in my phone. After scrolling the cellphone’s gallery, I realized this was not the first SD card I gave him. I continuously requested him what happened to my daughter photographs and my pregnancy shots. He kept telling me he transferred them to The brand new cellphone and refused to confess he even now had my first SD card someplace and had swapped/switched out my SD card with all my pics on it for your blank card.
This last attempt to arrive at somebody to help you me, I used to be on maintain for more than an hour. I think they drop the phone calls mid-phone and set buyers on keep for extensive periods of time to be a funds-conserving strategy, in order that The client will get fed up and provides up.